IBP Medical GmbH ("IBP")
warrants to the original purchaser ("Purchaser") that the products it
manufactures will be free from defects in materials and workmanship. The
warranty term for products is two (2) years beginning on the date of invoice.
Batteries and pH electrodes
Batteries and pH electrodes are
expendable materials and are covered by a
limited warranty of 6 month.
During the term of the warranty period IBP will repair or replace products
covered under this limited warranty that are returned to IBP's facility.
Service & Support
IBP provides free telephone or
eMail technical support for diagnosing hardware problems with your system
throughout the warranty period.
Purchaser must contact our technical support service before attempting to
return any part.
The Purchaser must pre-pay
shipping and costs including insurance for any defective system or parts
returned under this warranty. IBP shall not be liable for risk of loss or
damage during shipment of your returned system or parts if you fail to
insure the shipment.
All products must be shipped back to IBP Germany in their original or equivalent
packaging. IBP will ship the repaired or replacement product(s) to Purchaser
via Ground Service (freight prepaid) inside Europe. For international
shipments Purchaser must pre-pay any shipping charges, insurance, export
taxes, custom duties and taxes including VAT taxes, or any other charges
associated with transportation of your IBP products. Purchaser assumes the
risk of loss. IBP shall not be responsible for failure of the delivery
service to make on-time delivery. If Purchaser requests a shipping method
other than Ground Service, Purchaser must pre-pay the difference in cost
before IBP will ship the replacement product.
IBP owns all parts removed from repaired products. IBP uses new and
reconditioned parts made by various manufacturers in performing warranty
repairs and building replacement products. If IBP repairs or replaces a
product, its warranty term is not extended.
Limitation Of Liability
This limited warranty is
contingent upon proper and normal use and installation, and does not cover
damage due to external causes, including but not limited to, accident,
problems with electrical power, liquids, chemicals, oxidation, corrosion,
exposure to the elements, servicing not authorized by IBP, usage not in
accordance with product instructions, failure to perform required preventive
maintenance, and problems caused by use of parts and components not supplied
IBP makes no express warranties or conditions beyond those stated in this
warranty statement. IBP disclaims all other warranties and conditions,
express or implied, including without limitation implied warranties and
conditions of merchantability and fitness for a particular purpose.
IBP does not accept liability beyond the remedies set forth in this warranty
statement or liability for incidental or consequential damages, including
without limitation any liability for products not being available for use or
for lost data or software.