For your
convenience IBP offers an international pick up service for meters
needing service.
How it works
To make the annual calibration
service as convenient as possible for you IBP
offers a worldwide pick up service of the meter at
your location.
Once you are in
need of a repair or calibration service, please
contact us.
Please provide
the following information with your inquiry:
- Type and serial number of the meter
- Address of Pick-Up location
- Name of person
responsible
- Phone
number of person responsible
- Fax number
of person responsible
- Email of responsible person
- Address of
Invoice
- Address of return shipment (if different from Pick-Up location)
- PO Number
- Weight of
the package
- Dimensions
of the package
What's next
You will receive an export declaration from IBP which needs to
be attached to the package.
We need your feedback once the meter is ready for shipment.
Once we have this info we will instruct UPS or FedEx to pick up
your meter.
Prices
The prices for this pick up
service are much lower than shipping on your account.
Please ask for prices for your address.
What you
include in
your shipment
To avoid overweight and additional expenses,
please do not send
unnecessary parts.
HDC-System:
Just send the HDU-Sensors including HDU-Interfaces. Do
not send the
HDC-Device.
HDM-Device: Just
send the following items:
- The HDM-Meter
-
Conductivity/Temperature probe/font>
- If
applicable the flow-sensor
If you want to get a security test of the battery charger, send it
as well.
Shipping address
IBP Medical GmbH
Ikarusallee 15
30179 Hannover
Germany
Turnaround
time
The typical time for the calibration time is less than 7 days.
Including transportation, you can expect to have you meter back
within 14 days. |
